How are you building customer relationships in your business? Most businesses default to sending a coffee as a way to add personal touch, but the real key to connection is just making your customer feel like there is a human in your business that recognizes that they are human as well - not just another number.
Today’s CEO built a global company on the core value of connection, helping businesses strengthen the relationships that they have with their customers. Matt Barnett is the official ‘Papa Bear’ of Bonjoro, a product used to provide a unique and personalized approach to engaging directly with customers through video messages. And they’re not stopping there. Bonjoro is available in 27 languages and continues to innovate the customer experience space with new tools that automate processes, but never relationships.
If you’re seeking insight on how to turn your customers into loyal brand evangelists and build a thriving affiliate program,...
I am SO excited to introduce you to a dear friend and a favorite past client of mine, Amy Lacey. We took a trip down memory lane together and caught up on Amy’s inspiring journey of making a mid-life career pivot at age 46 and starting a business in an industry she had no prior experience in that has changed the food space forever.
Amy is the author of Cali’flour Kitchen and founder of Cali’flour Foods, the brand that pioneered the cauliflower pizza crust craze. After being diagnosed with an autoimmune disease in 2010, she realized she needed to change her eating habits. With the determination to find recipes to make healthy versions of her favorite foods like pizza, she discovered how amazing cauliflower based products are (despite having hated cauliflower most of her life). These days you can find Cali’flour Foods’ cauliflower pizza crusts, flatbreads, and other entrees in national chains like Safeway, WalMart, Whole Foods, and Kroger! After...
I am so excited you get to be a fly on the wall for my conversation with FloDesk co-founders, Martha Bitar and Rebecca Shostak. Chatting with these two is like having happy hour with your best girlfriends, Martha and Rebecca are so funny, down to earth, and brilliant. Flodesk is disrupting the email marketing space and making it ridiculously easy for small business owners and creatives to design gorgeous emails people love to get. I switched over to Flodesk a few months ago and haven’t looked back. This episode is full of quotable moments and inspiration for every female founder, so keep listening to learn how these two are self-funding a thriving tech startup in Silicon Valley, their secret to growing a loyal subscriber base without a sales team, and why you need to be a little crazy to create your dreams.
Ready to create beautiful emails? Save 50% on your Flodesk subscription when you sign up here: https://flodesk.com/c/ELLEN50